Knowsley Hall - Company Terms & Conditions:

These terms and conditions apply to your purchase of any tickets to events at Knowsley Hall.

By placing an Order on this Website, You accept and agree to be bound by these Terms, the terms and conditions of use, the privacy policy and any such other policies as We notify You of from time to time, which together constitute the entire agreement between You and Us. Nothing in these terms affects Your statutory rights, whether as a consumer or otherwise.

Tickets to an event will be emailed to your stated email address immediately after a successful purchase. You can also present your tickets on a phone or tablet.

All visitors entering Knowsley Estate must have a valid entrance ticket. The booking reference and its associated barcode is confirmation of Your booking for the date concerned. You MUST bring Your Admission Ticket with You on the day of Your visit.

We reserve the right to transfer Your Admission Tickets to another date and time in case of incidents beyond our control.

If we are forced to cancel an event or public open day (due to force majeure, including but not limited to: extreme weather/act of God, flood wind or fire or sudden regulation imposed by Government) and cannot transfer Your Admission Tickets to another date, then refunds for Your Admission Tickets will be available upon request at Our discretion.

We reserve the right, at our absolute discretion, to refuse entry to and the right to remove from Knowsley Estate any person.

For the avoidance of doubt, We do not grant You any license to use photographs taken on the Knowsley Estate for any commercial purpose without an agreement in writing. 

Drone filming is not permitted onsite without the prior consent of Knowsley Hall